We are pleased to present the poster-manifesto summarising and completing the work carried out over the last months to analyse and boost CMTEC's differential values in its relationship with clients, as part of the project #CMTECattitude.

The manifesto gathers in five sentences the core values considered key by the team in their commitment to keep on improving CMTEC's customer orientation: We are solutions - We are proactive - We are commitment - We are a team - We are efficient. 

The manifesto will be displayed at different points in CMTEC's premises as well as in corporate work materials.

The project #CMTECattitude, led by an external consultant, started with several in-depth interviews with CMTEC clients to identify the perception and positioning of our organisation. In the interviews, the clients also gave their insights on improvement actions regarding the differential values. 

At a later stage, CMTEC team mapped the improvement options according to the perception expressed by the clients. Likewise, the team worked on the key values that define CMTEC's attitude towards customer orientation.

At present, the identified improvement plan is already being deployed and implemented.